Why can't I create an account?

Modified on Thu, 23 Nov 2023 at 03:18 PM

1. Is this the first time you've used Mon Coach Santé Angel? 

If so, you probably haven't registered yet and can't log in.

Please note that your complementary health insurance cannot "pre-create" an account for you. Before you can log in, you must create your account by registering.

2. We are unable to identify you as a beneficiary of the solution. You must be a customer of an AXA health insurance policy or one of our partners.

There may be a delay of one month between your subscription via your complementary health insurance and the availability of the Mon Coach santé Angel service.

Please note that when you register on the application, you will need to enter your surname, first name and date of birth in the same way as on your health insurance card.

You can check this information on your health insurance card or in your policyholder area.

3. Only people over 18 can create an account

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